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Did You Know

  • The FTC must consult the public before making decisions on utility regulation matters.
  • The FTC has the power to stop a merger.
  • If you have been misled about the price or nature of goods or services, you must first let the business try to resolve it before contacting the FTC.
  • TELECOMMUNICATIONS SERVICES THE FTC REGULATES [pdf]
Welcome to the FTC, Barbados

Fair Trading Commission, BarbadosOur Mission:
To be a transparent and accountable agency providing professional services to those whom we serve, thereby safeguarding the interest of consumers, promoting and encouraging fair competition and ensuring efficient regulated utility services.

 

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Consumer Protection
The division serves as one of the guardians of consumers’ rights. Officers of the division provide public education awareness, investigate consumer’s complaints and seek amicable resolutions where possible. The division also monitors any promotional material released by businesses.

Fair Competition
Under the Fair Competition Act the division seeks to promote and maintain competition by investigating and prohibiting anti-competitive practices and by informing businesses and consumers about the importance of effective competition.

Utility Regulation
The Utility Regulation Division regulates two utility companies – Cable & Wireless (Barbados) Ltd. and The Barbados Light & Power Company Ltd. The division oversees rates and service standards and investigates queries and complaints.