|
BARBADOS LIGHT & POWER COMPANY LIMITED’S
APPLICATION FOR FORCE MAJEURE EXEMPTION
FOR SPECIFIED STANDARDS OF SERVICE
BARBADOS
No. FTCUR/BLPCSOS-210824
IN THE MATTER of the Fair Trading Commission Act, CAP. 326B of the Laws
of Barbados.
AND IN THE MATTER of the Utilities Regulation Act, CAP. 282 of the Laws of
Barbados.
AND IN THE MATTER of the Utilities Regulation (Procedural) Rules, 2003
and the Utilities Regulation (Procedural) (Amendment) Rules, 2009.
AND IN THE MATTER of an Application by The Barbados Light & Power
Company Limited for Force Majeure Exemption for specified Standards of
Service.
NOTICE IS HEREBY GIVEN that:
The Barbados Light & Power Company Limited (BLPC) by an Application
dated the 21st day of August, 2024, applied for Force Majeure exemption for
specified Standards of Service under the Commission’s Decision on
Standards of Service 2023-2025 No. FTCUR/DECSOS/BLPC/2022-12 in
light of the effects of Hurricane Beryl on its operations. The BLPC has applied
for exemption from the following Guaranteed (GES) and Overall (OES)
Standards:
i. GES1: Fault Repair – Customer’s Service
ii. GES2: Fault Repair – Distribution System
iii. GES3: Voltage Complaints
iv. GES6: Connect or Transfer of Service
v. OES5: Call Centre Answering
The determination of this Application may result in an alteration of the
Commission’s Standards of Service Decision 2023-2025.
The Application and the Commission’s Decision on the Standards of Service
2023-2025 are available on the Commission’s website www.ftc.gov.bb or at
its office at “Good Hope”, Green Hill, St. Michael between the hours of
9:00am and 4:00pm, Monday – Friday. In accordance with Rule 4 of the
Utilities Regulation (Procedural) Rules, as amended, the Commission
directs that persons wishing to comment on this Application submit
written comments on or before Friday, January 31, 2025.
Electronic submissions in the form of a Microsoft Word format or PDF should
be accompanied by a cover letter and sent to
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
and copied to
Mr. Kevin Webster, General Legal Counsel and Commission Secretary at
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
. Alternatively, submissions may be mailed, or hand
delivered addressed to the Commission Secretary.
The Commission will determine this Application by way of written hearing
pursuant to Rule 37 of the Utilities Regulation (Procedural) Rules, 2003.
Dated the 17th day of January 2025
Kevin K. D. Webster
General Legal Counsel and Commission Secretary
Fair Trading Commission
|
Utility Regulation 
