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Consumer Protection FAQs
How can the Consumer Protection division help me?
Why is it necessary to get a receipt when I buy a good or service?
What are my responsibilities as a consumer?
If I buy an item without a warranty or guarantee and then itís faulty, do I still have any rights?
If I buy an item on sale and it turns out to be faulty, do I still have any rights of redress?
If I buy an item that is second-hand and then it is faulty, do I still have any rights of redress?
If a product is faulty, do I have to deal directly with the manufacturer to get redress?
Are Ďno refund, no exchange signsí legal?
If Iím seeking compensation for goods that are faulty, do I have to accept a credit note?
Whatís the difference between your Consumer Protection Division and the Office of Public Counsel?
What procedure should I follow when complaining to the FTC?
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Fair Competition FAQs
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Utility Regulation FAQs
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2016 FTC Annual Report
2017 Annual Lecture Presentation
Mr. John Davies, Senior Vice President of Compass Lexecon (Paris) delivers his presentation on
Competition Policy and Economic Development – is there a link for Small Economies?
to the audience at the FTC’s 13th Annual Lecture.