The Commission has completed its investigation into the allegation that Cable and Wireless (Barbados) Limited trading as LIME, was acting in breach of the Fair Competition Act CAP 326C, by contacting Digicel’s customers and enticing them with promotional offers, when Digicel (Barbados) Limited customers’ mobile numbers were private information.
The Commission found that the methodology used by LIME to derive the calling list of potential Digicel customers is a widely used practice in marketing research and tele-sales activity and was not due to any privileged access to customer information resulting from their dominance in any telecommunications markets.
The Commission therefore found that, LIME’s action did not constitute a breach of Section 16 3(h) of the Fair Competition Act CAP 326C.
Former Commissioner, Prof. Andrew Downes, receives a gift of appreciation from Commissioner Monique Taitt. Prof. Downes was appointed to the Commission at its inception in 2001, became Deputy Chairman in 2006 and served as a member of the telecommunications and fair competition panels. We thank him for his 15 years of service and wish him all the best in his future endeavours.