Home arrow Telecommunications Customer Survey
Commission Launches a Study to Evaluate the Activities Within theTelecommunications Industry PDF Print
Active Image
 
FAIR TRADING COMMISSION
An Assessment of the Telecommunications Sector in Barbados

 

As part of its continual assessment of the state of competition within the local economy, the FTC launched a market study in July, 2014 to document the structure of the local Telecommunications industry and the evolution of the same, as well as to assess the activities that are conducive to robust competition among players.

Recent announcements regarding the proposed merger between Cable & Wireless Communications plc and Columbus International Inc. underscore the need to fully understand the dynamics within the industry and in so doing, assess how telecommunications products and services are used by consumers, evaluate the activities within the Telecommunications industry, and record the experiences faced by consumers.

The ongoing study comprises a confidential Consumer Survey which aims to gather information from all consumers on their use and perceptions of the information, communication and technology products and services on offer by current licensed operators in Barbados.

Below are two links to the questionnaires. The first link directs you to the Residential Questionnaire, which applies to any individual or residential customer who has a service (mobile, landline, internet, or television) provided by any of the listed operators.

The second link directs you to the Corporate Questionnaire, which applies to the principals or decision-makers of businesses in Barbados who use telecommunications services (e.g. PBX, ICPLS, DIA, mobile, hosting services) from any of the listed operators.

Please be reminded that the questionnaires are confidential. You are not required to provide your name or contact details and no attempt will be made to identify respondents otherwise.

If you are willing to participate, please click on the link that most applies to you.

 

Residential Questionnaire

Corporate Questionnaire

 
< Prev   Next >
Information for Consumers

 
2015 FTC Annual Report  [pdf]
 
2016 Annual Lecture Presentation  [pdf]
 
pro-andrew-downes.png
Former Commissioner, Prof. Andrew Downes, receives a gift of appreciation from Commissioner Monique Taitt. Prof. Downes was appointed to the Commission at its inception in 2001, became Deputy Chairman in 2006 and served as a member of the telecommunications and fair competition panels. We thank him for his 15 years of service and wish him all the best in his future endeavours.