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How can the Consumer Protection division help me? PDF Print
The Consumer Protection division helps consumers in several ways. We examine advertising and information put out by companies to ensure that it is not misleading and that it can be easily understood by the consumer. For more direct assistance, consumers can call in or walk in to our Help Bureau to discuss any queries or complaints they may have about goods or services and get advice. Our officers will work with the consumer and the business to resolve the problem.
 
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Information for Consumers

 
2015 FTC Annual Report  [pdf]
 
2016 Annual Lecture Presentation  [pdf]
 
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Former Commissioner, Prof. Andrew Downes, receives a gift of appreciation from Commissioner Monique Taitt. Prof. Downes was appointed to the Commission at its inception in 2001, became Deputy Chairman in 2006 and served as a member of the telecommunications and fair competition panels. We thank him for his 15 years of service and wish him all the best in his future endeavours.