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What’s the difference between your Consumer Protection Division and the Office of Public Counsel? PDF Print
The Consumer Protection division administers the Consumer Protection Act while the Office of Public Counsel administers the Consumer Guarantees Act. While both look out for the interests of consumers, the FTC deals with the ‘before’ – that is, making sure that consumers are not misled and have all the information they need before buying. The Office of the Public Counsel on the other hand, takes care of the ‘after’ – they put measures in place so consumers don’t have problems with goods or services after they have bought them and that if they do, that they can get redress.
 
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Information for Consumers

 
2015 FTC Annual Report  [pdf]
 
2016 Annual Lecture Presentation  [pdf]
 
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Former Commissioner, Prof. Andrew Downes, receives a gift of appreciation from Commissioner Monique Taitt. Prof. Downes was appointed to the Commission at its inception in 2001, became Deputy Chairman in 2006 and served as a member of the telecommunications and fair competition panels. We thank him for his 15 years of service and wish him all the best in his future endeavours.