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What procedure should I follow when complaining to the FTC? PDF Print
We request that you give the business an opportunity to resolve any problems first, before contacting the Fair Trading Commission. We recommend that you submit a complaint letter and give the business 14 days to respond. If after that, you are not satisfied, you can contact the Fair Trading Commission. (You can find more information and guidance on our Complaints page.)
 
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Information for Consumers

 
2015 FTC Annual Report  [pdf]
 
2016 Annual Lecture Presentation  [pdf]
 
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Former Commissioner, Prof. Andrew Downes, receives a gift of appreciation from Commissioner Monique Taitt. Prof. Downes was appointed to the Commission at its inception in 2001, became Deputy Chairman in 2006 and served as a member of the telecommunications and fair competition panels. We thank him for his 15 years of service and wish him all the best in his future endeavours.