In response to a number of consumer protection concerns which have arisen due to the COVID-19 pandemic, the Fair Trading Commission has compiled a series of COVID-19 focused consumer tips.

These consumer tips address five (5) themes, namely: Complaining Effectively; Food and Delivery Services; Scams; Travel and Event Cancellation; and Telecommunication (Mobile) and Internet Services. The Commission’s aim is to provide vital information and ready solutions for consumers who may be faced with the scenarios presented. The full document is available here.

The Commission will maintain its monitoring of and response to these and other consumer protection matters. Members of the public are encouraged to contact Consumer Protection officers with their queries and concerns at 266-5452, 266-5453 or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

April 29, 2020